FUCK Sony customer service. They totally raped me for $20 over the holidays.
Problems With Sony's Customer Service
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![]() On 01/23/2017 at 12:56 PM by goaztecs ![]() See More From This User » |
Good morning Pixlpeeps from a very wet Southern California. The past three days have been nothing but rain, and it is much needed rain. The backyard is flooded, I know where all the flashlights are in the house, and apparently nobody sells boxes of matches. I kept getting the “would you like these BiC lighters?” (the ones with the long head so you can light fireplaces and candles) When not dealing with this I may have played some games during the weekend as well as some random instances that make you say what the hell. Anyways let's get started!
Things that annoy Chris
I believe it was on Friday when I received this from Nintendo
Hey Nintendo you already got my $10, and I read the first notification, why did I need a second one two minutes later?
Oh wait Sony, you're not off the hook.
Sunday I decided that I was going to do something different and use PayPal to buy a game from the Playstation Store's $5 Flash Sale (there was a lot of really cool stuff) Actually before we get into my original problem let me go into a rant about Plus. Ok if we are part of the service we get “free” games every month, but if we leave the service we lose access to those “free” games. How about when this happens Sony let's us have the ability to buy those games so I don't lose them. There were a couple of games I would have bought but since I took advantage of PS+ when they were offering those games I can no longer play them unless I subscribe to the service. It would be nice if those game didn't have a purchased tag on them, and I was able to kick in a couple of bucks to own the games outright. Enough with this, let's get to the main topic
I wanted to buy a game for the Vita, so I went to the PC and logged in. Well the main window would not accept my password. I changed it three times and it still would not accept my password. I decided hey let's use their online chat
Daniel: Do you have access to that email?
Me: Yes I do
D: I have sent you a password reset link to your email address, this link will not require you to enter a date of birth for you.
Me: Ok give me a sec
D: Sure Chris
Me: I changed my password again, it sent me to the login screen, and it still says I am entering a wrong password
D: Did you sue (he ment use) the link I sent you?
Me: Yes I did
Me: Oh wait there's a new email
Me: That email wants me to take a survey, nevermind
D: Are you trying on console?
Me: I am doing it on a PC
D: Try to enter the account with the console
D: If you are able on the console then you need to erase the cookies on the PC and try to use a different browser
D: Beside this is there anything else I can assist you with today?
Me: The console is telling me to check my PC to change the password
Me: Why can't I fix this issue through the PC
D: I have sent you a new password, erase the cookies on the PC and use a different browser you will have no problem after that
D: The Issue is on your internet side for security firewall, perform this action and you will have no problem, have a nice day
The agent has ended the chat.
For some privacy I didn't include the section with the personal info. You want to know how I know this wasn't a cookie issue? I tried it on multiple browsers and still nothing. In fact I noticed that Sony didn't like any password I was entering until finally one decided to work. Why is this? This isn't a problem on my end, it's Sony's terrible service. No wonder they got hacked, and what is worse the chat person, probably from another country couldn't be bothered with my question. Seriously why can't I change info on their website? Have these yahoos tried typing in passwords on a controller? It's a pain. Anyways after 30 minutes with this I am officially done with buying games from Sony. If I buy a physical game I'm buying it used, or I am buying a third party game. Congrats Sony every time you do stuff like this, going PC only makes more and more sense. Oh and as for that survey I let them know exactly what happened. I doubt it will get fixed but at least I voiced my opinion and experience.
Games I played
NCAA Football 14 – PS4: Season 3 of my Dynasty with the Eastern Michigan Eagles and my first game against Indiana my WR's couldn't catch a cold. It didn't matter if they were wide open, in traffic, hit them in stride, or were standing with nobody around for 10 yards, dropped passes. Thank goodness the Eagles won 15-14 (I went with a two point conversion in the fourth quarter after a Run Option Touchdown.)
Lego Star Wars: The Force Awakens – Steam: I decided to tackle getting the 100% in the game and I was playing through the Jakku missions
I did all the DLC and the open world side missions but when it came time to playing the story missions I got stuck in one of the later sections in the game and I couldn't figure out who to unlock the minikit while flying around fighting off the Empire. I did the race through the Star Destroyer, and I destroyed the 30 guns but I didn't know what I was supposed to shoot at for the 10th minikit and the YouTube video was no help. Also in some YouTube videos why do people think their commentary is needed? I must have been in a bad mood with all the Sony nonsense because the one video I watched bothered me to the point where I hit tumbs down and blocked the guy from appearing in my feed.
NBA 2K16 – Steam: I started a new Franchise with a little What If. A couple of years ago the Sacramento Kings were for sale and some folks thought they were going to move to Seattle. My what if is what would have happened if they did move to Seattle?
I created the Seattle Kings. For their uniform I combined the tops from the Shawn Kemp era uniforms with the bottoms from their last couple of years with KD, and Russell Westbrook. I'm using a 2017 roster so the team isn't that good but I traded for a couple of players who can hopefully help out. In the meantime I keep feeding the rock to Boogie.
The next game I consider I completed because well you'll find out
Lethal Brutal Racing either came from the $2 bundle I bought from Bundle Stars or a freebie from Indiegala. Anyways its a racing game that looks like something you would see from the Dreamcast era but the graphics are a lot cleaner. The odd thing is that there is no controller support so you have to use WASD to control the car. W is gas, S is reverse, and A, and D are the directions. Space bar is weapon, and Shift is nitro. Controlling the car is a pain especially if you're used to a controller but after awhile you kind of got an idea. Since the controls were bad running into walls was normal. For an hour early on in the game I played one level repeatedly until I had enough cash to buy the top of the line car. I figured best car, it should be a cakewalk through the 25 levels. Well that was wrong because rubber banding is a big part of the game and no matter how huge the lead you have super speed was on the side of the AI.
After each race you earn cash where you can buy better gear or in terms of Nitro and Weapons, just more of them. I got up to Level 24 against the computer and if the rubberbanding doesn't get you, the fact that the AI would slam you into the wall and your car would go sideways and not reset. This buys AI the four seconds for a lead that you can't catch up to. After a half hour of this mess I was done. There are no trophies, I unlocked everything but the last level but even then who cares. Why play anymore of this trash?
Barrier X – Steam: This is a crazy fun casual game where the purpose of the game is to not crash. If you survive for 30 seconds you unlock another level. 60 seconds you complete the stage
You try and stay out of the red lane but everything moves so quickly you end up crashing after 10 seconds. Its not one of these frustrating games, its actually fun and motivating because your time in on the screen. I got up to 29.xx seconds and I was close to unlocking a new stage for me to crash on. The one drawback is that everything moves really fast so I started to feel the dizziness come on so I know I can only play a couple of games a day.
Alright Pixlpeeps I am off. I bought a ton of Swiss Miss because California's week of winter is in full swing and I want to drink something hot out of a mug. Have a good week!
That's all for now, more later!
-Chris
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