But isn't this true across all mediums? You can easily read through sites that focus on movies and you'll find plenty of reviewers shitting on the latest Transformers release or the latest rom-com, or whatever. Music sites are even worse. People extremely vested in a given medium tend to have a more critical eye for quality and can appreciate the nuance the separates the good from the average or bad.
I think the bottom line is that people who are writing don't understand their audience. Like if I was writing for IGN, I'd have to take a much different approach on how I covered a game and what I highlighted as important or problematic. I think most writers have a tendency to write for longtime gamers, because that's what they are. Fundamentally, they don't have the appropriate mindset to write for that younger generation who might not've played the last 20 Mario games.
I agree that people get a little annoying with the obsessiveness around innovations. Not every game can deliver something new. And people have a hard time separating franchises from ideas. Like Super Mario Odyssey looks incredibly inventive and a very new twist on 3D Platforming. But it's Mario, so some people will use that as an easy dismissal because we've been playing Mario games for 30 years.
Furthermore, I think because the medium is still young, the community around it also skews young, and young people tend to have more juvenile viewpoints. And some are just uninformed. As the medium continues to mature, the critiques will as well. Online communities have a tendency to foster shitty behavior, so it's no surprise to see angry comments, especially when people are anonymous.
In my opinion, reviews have been on a downward trend for years because they've been unable to find a voice and stick with it. Are they writing for enthusiasts or for everyone? Is it a purchasing recommendation or a critique? It's all a jumbled mess these days and there's no way to pick it apart. Metacritic and just the general nature of the community existing online muddies the waters more. I think when the community was very enthusiast-oriented (basically when the internet first started), the quality of conversation was much better because people's general views were very much in sync. These days there are so many different types of games and gamers, that it's tough to address everyone with every critique.
Writing a review for a roguelike almost 10 years ago at Nintendo World Report really opened my eyes to how big of a problem this is. I hated the game (it was my first roguelike) and I just didn't have anything more than skin-deep criticism to give. Fans of roguelikes jumped all over me because my review, for them, was total garbage. I didn't understand the nuance and I couldn't have told you whether it was better or worse than any other roguelike. While my review might've been great for the uninitiated, it certainly wasn't of value for anyone with deep knowledge of the genre.
As the industry continues to expand, it's going to become increasingly more challenging to properly review games. The genres get more and more diverse and it's increasingly harder to find the right reviewers for the job. People need to take a step back and just realize that any reviewer is giving their opinion and nothing more. It's colored by all sorts of different things and can't be viewed as a definitive assessment of the quality of game.
While we might be able to to ascertain the quality of some components in a more objective fashion, even those are perceived through someone's filter. Basically I think it behooves most to find reviewers that align with their tastes and follow them. Whether they're professional or community-based. That's going to give you the best data on whether or not you'll like something.
... and I think I went off on a huge tangent, but this is something I've spent a lot of time thinking and talking about.
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